We hope you never need this...
...but if you do, we are here to help
We know that sorting out the claim detail and making the initial report can be stressful… and that is before you have even thought about repairing the damage. That is why we are here to help take those worries away.
If you are involved in an accident, and whether you are to blame or not:
Please call 03456 43 42 98
We take care of...
Liaison with your insurance company, the other driver and the Accident Repair Centre and managing all of the communication with all other parties in the case of an accident for which you are not to blame.
Full management of the repairs
Recovery of Losses
Arranging for the recovery of your uninsured losses including your policy excess, hire charges, loss of earnings, out of pocket expenses and injury compensation. Should it transpire that the accident is not your fault, we will pursue your claim.
In the event of a non-fault accident, our accident management company will provide a replacement vehicle whilst the original vehicle is in for repair. We will provide a replacement vehicle on a like-for-like basis for prestige marques and on a category equivalent basis for mainstream brands.
In the event of an accident causing the immobilisation of your vehicle within the UK, we will arrange for the recovery of your vehicle to an approved Accident Repair Centre. Should your vehicle remain mobile following an accident, we will arrange an appointment for you to visit an approved Accident Repair Centre and a convenient time for your vehicle to be repaired.
Claims Notification and Administration
We will take relevant details from you regarding the accident and liaise with your insurance company when required
Terms and conditions
The service is designed to ease the burden of the logistics and legal concerns which arise from an accident, theft from your car or any other similar damage.
Should you or your insurance company not wish to use an approved Accident Repair Centre for repairs, then the service will not be available to you.
We will not pay for any expenses incurred by you should you hold a third party fire and theft insurance policy or third party only motor insurance policy.